Privacy Policy

SMC Co., Ltd. values your personal information and complies with the Act on Promotion of Information and Communication Network Use and Information Protection.

The company will inform you of the purpose and method of the personal information you provide through the privacy policy and what measures are being taken to protect your personal information.

When the company revises its policy on handling personal information, it will make a notice through the website notice (or individual notice).

ο This policy goes into effect on 23 February 2021.

■ Personal information items collected

The company is collecting the following personal information for consultation.

• [To Inquire]
  - Collection items: name, position, company name, contact information, email address, attachment, inquiry contents

■ Purpose of collection and use of personal information

The company uses the collected personal information for the following purposes.
Enforce contractual arrangements for service delivery and contact/answer service delivery

■ Retention and use of personal information

In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed without delay. Provided, That if it is necessary to preserve it under the provisions of the relevant statutes, the company shall keep the membership information for a certain period prescribed by the relevant statutes as follows

Retention Items and Payment History Retention Basis

• - Record preservation period for contract or withdrawal of subscription, etc.: 3 years
• - Records of contract or withdrawal of subscription, etc.: 5 years (The Consumer Protection Act in e-commerce, etc.)
• - Records of payment and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
• - Records of consumer complaints or disputes: 3 years (The Consumer Protection in Electronic Commerce, etc.)

■ Procedure and method for destruction of personal information

In principle, the company destroys the information without delay after the purpose of collecting and using personal information is achieved. The destruction procedures and methods are as follows.

• - Destruction procedure
  The information you entered for membership will be transferred to a separate DB after the purpose is achieved (for paper, a separate filing box) and stored for a certain period of time according to internal policies and other related laws (see retention and usage period).
  Personal information transferred to a separate DB shall not be used for any purpose other than being retained unless it is by law.
• - Destruction method
  Personal information stored in the form of an electronic file is deleted using a technical method that cannot play the recording.

■ Providing personal information

In principle, the company does not provide users' personal information to the outside world. However, except in the case below.
Where users agree in advance, in accordance with the provisions of statutes, or at the request of an investigative agency pursuant to the procedures and methods prescribed in statutes for the purpose of investigation;

■ Consignment of personal information collected

The company has entrusted the service to an external specialized company as follows.

• - Subject to entrustment: 3ANYINC Co., Ltd.
• - Contents of entrusted work : website and system management (hosting/maintenance)

■ Rights of users and legal representatives and methods of exercising them

Users can view or modify their registered personal information at any time, and can also request the cancellation of their subscription.
To view or modify users' personal information, you can click on "Exit Member" to withdraw the subscription (or "Revise Member Information") and view, correct, or withdraw it directly.
Or if you contact the person in charge of personal information management in writing, phone or email, we will take care of it without delay.
If you request correction of a personal information error, we will not use or provide the personal information until the correction is completed.
In addition, if the wrong personal information has already been provided to a third party, we will notify the third party of the correction process without delay so that the correction can be made.
The company processes personal information that has been terminated or deleted at the request of the user as specified in the "Period of retention and use of personal information collected by the company" and cannot be viewed or used for any other purpose.

■ Matters concerning the installation, operation, and rejection of automatic personal information collection devices

The company operates 'cookies' that store and retrieve your information from time to time. Cookie is a very small text file that the server used to run the website sends to your browser and is stored on your computer's hard disk.

The company uses cookies for the following purposes

• - Purpose of use such as cookies
  Target marketing and personalized service provision by analyzing the frequency of access and visit times of members and non-members, identifying users' tastes and interests, tracking their traces, and identifying the degree of participation in various events and return of visits.
  As a result, you may accept all cookies by setting options in your web browser, verify each time they are saved, or decline to save all cookies.
• - How to Deny Cookie Settings
  To deny cookies settings, you can accept all cookies, confirm each time you save cookies, or refuse to save all cookies by selecting the option in your web browser.
• - How to set it up
  Yes (for Internet Explorer): Tools > Internet Options > Privacy at the top of your web browser
  However, if you refuse to install cookies, there may be difficulties in providing the service.

■ Civil service related to personal information

The company designates the relevant department and the person in charge of personal information management as follows to protect the personal information of customers and deal with complaints related to personal information.

• Customer Service Department

  Department name: Management team
  Phone number: 070-8210-5745
  

• Director of Personal Information Management

  Phone number: 070-8210-5745

You can report any personal information protection complaints that arise from using the company's services to the person in charge of personal information management or the department in charge.

If you need to report or consult other privacy violations, please contact the agency below.

• Personal Dispute Mediation Committee (www.1336.or.kr/1336)
• Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533–4)
• Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
• National Police Agency Cyber Terrorism Response Center (www.ctrc.go.kr/02-392-0330)